1. Introduction
Welcome to Interactive School.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, enroll in courses, or interact with us in any form.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1. Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and payment details
- Home or mailing address
- Account login details
- Any information you submit through forms, surveys, or support requests
2.2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device information (browser, operating system, device type)
- Cookies and tracking data
- Usage data (pages viewed, time spent on the website, clicks)
2.3. Course-Related Information
- Course progress
- Completed assignments
- Quiz/test results
- Communications with instructors or support team
2.4. Payment Information
Payment processing is handled by secure third-party providers. We do not store full credit card details.
3. How We Use Your Information
Interactive School uses your information for the following purposes:
3.1. To Provide and Maintain Our Services
- Enroll you in courses
- Track your learning progress
- Give access to course materials
- Send updates related to your account
3.2. To Improve User Experience
- Analyze user behavior
- Enhance website functionality
- Personalize course recommendations
3.3. For Communication
- Respond to inquiries
- Send administrative notices
- Provide customer support
- Deliver newsletters (only with consent)
3.4. For Marketing Purposes
- Promotions, updates, and offers (only if you opt in)
3.5. For Security and Compliance
- Detect and prevent fraud
- Comply with legal obligations
4. Legal Basis for Processing (GDPR-Compliant)
If you are located in regions governed by GDPR, we rely on the following legal bases:
- Consent
- Performance of a contract (course enrollment)
- Legitimate interest (website improvement, fraud prevention)
- Legal obligation
5. Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share your data with the following third parties:
5.1. Service Providers
- Payment processors
- Email service providers
- Analytics tools
- Learning management platforms
5.2. Legal Requirements
We may disclose information if required:
- To comply with laws
- To protect our rights
- To respond to lawful requests
5.3. Business Transfers
In the event of a merger or acquisition, data may be transferred as part of business assets.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site functionality
- Analyze usage
- Personalize your experience
You can manage or disable cookies through your browser settings.
7. Data Storage and Security
We store your information on secure servers and implement measures to protect it, including:
- Encryption
- Access controls
- Regular security audits
However, no method of transmission is completely secure. We cannot guarantee absolute protection.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
Upon request, you may ask us to delete your data (see Section 10).
9. International Data Transfers
Your information may be transferred and stored outside your country of residence.
By using our services, you consent to such transfers, which are always protected by security measures.
10. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to certain uses
- Withdraw consent
- Request data portability
To exercise your rights, contact us at:
📧 [email protected]
11. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect data from minors. If you believe a child has provided information, contact us to have it removed.
12. Third-Party Links
Our website may contain links to other sites.
We are not responsible for their privacy practices or content.
13. Changes to This Privacy Policy
We may update this policy from time to time.
All changes will be posted on this page and will take effect immediately upon publication.
14. Contact Us
If you have any questions about this Privacy Policy or your personal information, feel free to contact us:
📞 Phone: +1 306-944-1280
📧 Email: [email protected]
📍 Address: 1180 St Peter Ave, Bathurst, NB E2A 2Z9, Canada